Step 1
Connect a mailbox
Read-only access to the email history where receipts, refund notices and gift cards already live.
Lost Money Detective
Find money you forgot, lost or never received.
Refunds that never posted. Credits from cancelled trips. Gift cards buried in an inbox from four years ago. Lost Money Detective reviews the evidence you authorize and shows you what may still be recoverable — with the proof behind every item.
Connections are optional and read-only. No promise of results — only what your own records support.
How Lost Money Detective works
Three steps, each of which you control. Nothing is connected until you say so.
Step 2
Optionally connect accounts
Through Plaid, share balances and transaction history so promised refunds can be checked against reality.
Step 3
See what was never used
Each item is classified, dated and backed by an evidence timeline — with a clear status, not a guess.
The kinds of forgotten money it looks for
Results depend on what exists in your own records. Some people find several items; others find none.
Missing refunds
Promised, but never posted to your card.
Airline & travel credits
eCredits and vouchers from cancelled trips.
Gift cards
Emailed years ago and only partly spent.
Store & merchandise credit
Issued after a return and forgotten.
Rewards & certificates
Loyalty awards and free-night certificates that expire.
Unclaimed property
Official state and federal programs, free to search.
Why you would connect a financial account
An email can say a refund is on its way. Only your transaction history can show whether it ever arrived. Connecting an eligible bank or card account lets Lost Money Detective close out the money that already landed and flag the money that did not.
This is optional. You can use the product with email alone — you just won’t get reconciliation.
How the Plaid connection works
- You sign in with your bank, not with us. Plaid Link handles the institution sign-in. We never see or store your banking username or password.
- You choose what to share. Account basics, balances, and transaction history — used to reconcile promised value against what actually posted.
- No payment ability. The app cannot move money, initiate transfers, or change anything at your institution.
- You can disconnect at any time, which revokes access and removes the imported transaction data.
Plaid Inc. is an independent company; its handling of your data is governed by Plaid’s End User Privacy Policy. Bank connections are available only where the operator of this deployment has configured live credentials; the app states this plainly on the connection screen.
Read-only by design
Email is accessed with read scopes; financial data is limited to balances and transactions. No ability to send or pay.
Minimum necessary storage
We keep the structured facts behind a finding and a short evidence snippet, not your mailbox. Snippet retention is yours to set.
Disconnect and delete
Revoke a connection or delete your data at any time, in the app or by written request.
See what your own records have been holding.
Start with a mailbox. Add a financial account only if and when it makes sense for you.